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On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right. If Remote Play still won’t connect, make sure that you restart it.
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One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again. If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. To check for a possible intermittent connection issue, you’ll need to observe your network. Your computer should also meet with the minimum speed requirements. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds. Slow or intermittent connection speed can significantly impact how Remote Play works. If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.īefore you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.